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Order Questions


Why was my order cancelled?

We can only ship these boards with a Lepton to North America, Australia, and the European Union Countries. Any orders for this product with a Lepton placed in a country other than those will be canceled and refunded. Any of our other products and accessories can be sent internationally.

Why was I emailed an EUS?

All FLIR Thermal Imaging products sold outside of the United States require an End User Statement to be filled out and returned to GroupGets. Any order requiring an EUS can not be shipped until the form is returned. GroupGets will send the form shortly after your order is placed.

How can I order a bulk amount of products?

If you are unable to purchase your desired quantity of an item from our store, please send us an email,, or submit a help ticket. We are able to accommodate large orders if given enough time.